Returns & Exchanges

At Smith Farm 1914, we want you to love your natural skincare routine. If you are not completely satisfied with your purchase, we offer a 30-day return window for products in their original, unused condition.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring the product is well-protected to prevent damage during transit.

• 3.
  Ship the Items

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our farm team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.